Keep other electrical devices at least 8 inches (20 cm) away from the USB receiver.If your keyboard frequently stops working and you keep having to reconnect it with the USB receiver, try these suggestions: When your keyboard is detected and you see the confirmation message below, click Yes and then Next.Ĭlick Finish to exit the Logitech Unifying Software. Macintosh: Application / Utilities / Logitech Unifying SoftwareĬlick Next at the bottom of the Welcome screenįollow the on-screen instructions to turn your keyboard off and then back on.Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software.Make sure the receiver is securely plugged directly into a working USB port on your computer.ĭownload the correct version of Logitech SetPoint Mouse and Keyboard Software from the K270 Downloads Page. (For instructions to turn your keyboard on and off, see Knowledge Base article 360023400033) (For battery installation instructions, see Knowledge Base article 360023400033)Ĭheck if the keyboard is turned on. Make sure you have fresh batteries in your keyboard. Try to rule out potential problem sources that might be affecting your keyboard, including those listed above. Radio frequency interference from other sources, such as:.Using your cordless keyboard on metal surfaces.Plugging the receiver into a USB hub, KVM switch or other unsupported device ( NOTE: Your USB receiver must be plugged directly into your computer.).Moving the receiver to another computer.Moving the receiver from one USB port to another.
The connection between the keyboard and the Unifying USB receiver can be lost for several reasons, including: When your K270 isn't working, there is usually a connection issue.
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